Can a patient be met on arrival at Tozeur-Nefta Airport?+
Yes. Give us the flight number, the scheduled landing time, the passenger's name and a contact who can be reached on site. When a sick passenger can leave the aircraft depends on the formalities and on the airline's assistance, so the pick-up time is based on the landing time, then adjusted if needed. From the airport, the patient can go to the Hédi Jaballah regional hospital, to accommodation in Tozeur or Nefta, or on to another region.
Can a patient on a stretcher cross the Chott el-Jérid?+
Yes. The RN16 is tarmacked along the whole crossing between Degache and the Kebili area, and its long straight stretch suits a patient lying down. As there are no towns or villages on the salt flat, the oxygen, medication and water needed are prepared before departure. In a sandstorm, traffic can slow down, so an extra margin is added to the arrival time given to the destination facility.
What should I do if a tourist is injured on an excursion near Tozeur or Douz?+
In a life-threatening emergency, call the SAMU on 190 first: EMS is a private service and does not replace the public emergency services. Once the person has been treated, at the Hédi Jaballah regional hospital in Tozeur, Douz hospital or Kebili regional hospital, EMS can arrange what comes next: a return to the hotel, a transfer to another facility or a trip to an airport. If they are at a desert camp, give us a meeting point that can be reached by road. For Douz and the Nefzaoua, see also our ambulance in Kebili and Douz page.
Can a patient in hospital in Tozeur be transferred to Sfax or Tunis?+
Yes. From the Hédi Jaballah regional hospital, the road to Sfax runs through Métlaoui and Gafsa on the RN3, then follows the RN14: allow about 4 h by road. Tunis is about 6 h 30 by road; that journey is prepared as a long stage, with breaks and, in summer, a departure early in the morning or in the evening. Tell us the time the patient is expected in the department: the departure time from Tozeur is worked back from it. For a departure from Gafsa itself, see our ambulance in Gafsa page.
Can you collect a traveller from a guesthouse in the Tozeur palm grove or in Nefta?+
Yes. In the palm grove, some lanes are too narrow for a vehicle: the ambulance stops at the nearest point it can reach and the crew covers the rest of the way with a carry chair or a stretcher. Give us the exact name of the accommodation, the entrance to use and a contact at reception. Nefta is about 25 minutes by road from Tozeur on the RN3; for a flight from Tozeur-Nefta, tell us the check-in time.