Care facilities
For a transfer between wards or between facilities, or for a discharge, a direct call is enough to start the process. Give us the discharging ward, the receiving facility, the target timing and the patient's needs. We then coordinate with both ends and confirm the arrangements before departure.
Hotels and accommodation
When a guest needs taking to a care facility, reception is usually best placed to pass on what matters: the exact name of the property, the building, the room number, the entrance to use and who will be on site. Those details save real time at the moment of pick-up.
Insurers and assistance companies
EMS handles the ground leg inside Tunisia and coordinates with your case handler. Authorisations, cover agreements and medical documents are exchanged directly with your team, never through the public form on this site. We set out precisely where our scope ends, so that no link in the chain is left unowned.
Working with EMS on a regular basis
For recurring needs, an arrangement settled in advance works better than a series of one-off requests: named contacts, known information requirements, agreed terms. Get in touch to discuss it.