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Stretcher, emergency bags and monitors inside an EMS ambulance patient compartment

EMS AMBULANCE · TUNISIA

Hospital discharge and return home

Discharge dates are often decided late and then move quickly. EMS arranges the journey home after a stay in hospital or a clinic, taking account of the patient's condition and of the conditions on arrival at the address.

01

Tell us as soon as discharge is mentioned

Do not wait for the discharge to be formally confirmed before contacting EMS. A provisional date, even an uncertain one, is enough to start organising: adjusting a slot already held is far simpler than arranging everything on the morning itself. Most discharges cluster in the late morning and early afternoon, which is exactly when availability is tightest.

Open side door of an EMS ambulance looking into the patient compartment
02

Arrival at the home needs as much preparation as departure

The journey does not end at the front of the building. Tell us the floor, whether there is a lift and its dimensions, how many steps have to be cleared, the width of doors and corridors, and whether a vehicle can park nearby. A flat upstairs with no lift is approached quite differently from a ground floor, and that has to be known before departure, not discovered on arrival.

EMS Peugeot Boxer ambulance in profile in the garage, side door open
03

Someone must be there when the patient arrives

Arrange for someone to be at the address when the patient gets there, with the keys and everything needed to settle them in. Give us their number: that is who the crew will call when approaching. Check as well that the bed or chair is ready and the route through the home is clear, particularly if equipment has been delivered in the meantime.

Stretcher and emergency bags stowed inside an EMS ambulance compartment
04

After the discharge

If home care, treatment sessions or follow-up appointments are planned, those journeys can be arranged separately with EMS. Mention them at the time of the discharge: a known pattern is easier to plan than a run of last-minute requests.

EMS Peugeot Boxer ambulance, front view in a lane
05

Arranging the journey home

Call EMS or message on WhatsApp with the discharging facility, the home address and the expected date. We tell you what is available and confirm the timing once the facility has approved the discharge.

Worktop, storage and attendant seat inside an EMS ambulance
Rear view of an EMS Peugeot Boxer ambulance with Ambulance markings and Star of Life

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