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In the delegations of Bouhajla and Hajeb El Ayoun, some homes lie at the end of an unpaved track or in a douar far from a paved road. Families may assume that an ambulance can reach the home as easily as in a city. It is better to check before transport day.
A patient treated at Bouhajla local hospital may need a transfer to Kairouan or a university hospital in the Sahel. Provide the sending facility, ward and exact destination site. For Kairouan, see our article on Ibn El Jazzar University Hospital and Les Aghlabides.
Mention this when requesting transport. We check whether the planned vehicle can reach the home or agree with you on an accessible handover point. The patient is then brought to that point.
The same applies to returns after hospitalisation: journeys to these delegations are longer. Prepare for arrival by arranging a relative, a ready bed and clear access to the room. See hospital discharge and return home.
Contact EMS on +216 48 024 000 or WhatsApp, 24/7. A coordinator calls back within 10 minutes and then sends a quote: transport is confirmed only after your agreement. See private ambulance in Kairouan.
For a life-threatening emergency, call SAMU first on 190. EMS is a private medical transport service and does not replace public emergency services.
In a life-threatening emergency or an acute deterioration, contact the competent public emergency services immediately. A request sent by form or WhatsApp does not confirm a transport booking.
Mention it when requesting transport. We check whether the vehicle can reach the home or agree on an accessible handover point.
Transport may start from any delegation in the governorate. Access to a douar far from a paved road is checked in advance.
Yes, to Kairouan or a Sahel university hospital. Provide the sending facility, ward and destination site.
The most accurate address, a known landmark, access type (road, track or douar) and a reachable contact.
Call SAMU first on 190. EMS is a private service and does not replace public emergency services.
Kairouan is an inland city, with no coastline and no airport of its own, about an hour by road from Sousse. Many of the patient transports here link the city of the Aghlabids with the university hospitals of the Sahel, Sfax or Tunis, and then bring patients back home. Based in Monastir, the EMS team works regularly in Kairouan and across its governorate on these planned journeys.
Find out more02Discharge dates are often decided late and then move quickly. EMS arranges the journey home after a stay in hospital or a clinic, taking account of the patient's condition and of the conditions on arrival at the address.
Find out more03There is no single rate for medical transport. The price is built from the actual journey and the resources it requires, which is why we produce a quote for every request.
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