BLOG · EMS AMBULANCE
The doctor says discharge is possible. Families may think the hardest part is over, but discharge dates are often confirmed late and transport slots fill quickly. Planning the return avoids waiting, improvised journeys and unexpected access problems at home. Here is how EMS Ambulance can help.
Do not wait for a confirmed date. Even a provisional date is enough to contact EMS. Adjusting a planned time is easier than arranging transport on discharge morning.
Late morning and early afternoon are often busy discharge periods, which can reduce availability. Early notice allows alternative times to be considered, without guaranteeing a booking before confirmation.
Arrival requires as much planning as departure. Provide:
A floor without a lift must be mentioned before departure so the crew can assess carrying equipment and staffing.
Ideally, someone should be at home with the keys and a bed or chair ready. Clear the route, especially if equipment has been delivered. Provide a phone number for the crew. If the patient will return alone, mention this when requesting transport so handover conditions can be assessed.
The sending ward provides information determining vehicle and crew: lying or seated transport, medical devices, an accompanying person or healthcare professional. Discharge reports, prescriptions, imaging and monitoring instructions are exchanged directly between the hospital and transport team. Do not send them through a quote form or WhatsApp.
Home care, treatment sessions and follow-up consultations may require separate journeys. If regular transport is expected, share the schedule at discharge to arrange future slots. Mention a round trip in the first request.
See hospital discharge and return home, interhospital transfer, service areas, FAQ and request a quote.
This guide concerns planned transport. For a life-threatening emergency call SAMU on 190 first: EMS does not replace public emergency services.
In a life-threatening emergency or an acute deterioration, contact the competent public emergency services immediately. A request sent by form or WhatsApp does not confirm a transport booking.
As soon as discharge is discussed, even if the date is provisional.
Many discharges occur in late morning or early afternoon, reducing available slots.
Floor, lift dimensions, steps, door and corridor width and parking.
Mention it before departure so the crew can assess feasibility and suitable carrying equipment.
Someone with keys and a ready bed is recommended. Tell EMS if the patient will be alone.
Clinical information from the sending ward determines the vehicle and escort needs.
No. Medical documents are exchanged directly between the responsible professionals.
Contact EMS with addresses and provisional date. Timing is confirmed after discharge approval, availability and quote acceptance.
Discharge dates are often decided late and then move quickly. EMS arranges the journey home after a stay in hospital or a clinic, taking account of the patient's condition and of the conditions on arrival at the address.
Find out more02An inter-facility transfer involves two institutions, each with its own timetable and constraints. EMS handles the link between them and moves the patient from one ward to the other.
Find out more03EMS is based in Monastir and arranges transport across Tunisia, with the densest presence along the Sahel coast. Whether a journey is feasible depends on both addresses and on the timing, not on distance alone.
Find out more04There is no single rate for medical transport. The price is built from the actual journey and the resources it requires, which is why we produce a quote for every request.
Find out more
