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Families often ask how much medical transport will cost. There is no single fixed rate: each journey depends on the actual route and resources required. EMS Ambulance prepares an individual quote before confirmation.
Two journeys of similar distance may require different resources: a one-way urban transfer and a round trip with waiting are organised differently.
A general table cannot accurately describe every journey and may need revision once the case is assessed. EMS reviews the route and needs before providing a quote. You receive it before any commitment and may decline.
Provide:
Also mention oxygen needs, clinical escort requested or to be assessed, and any insurer or assistance company involved. Do not send diagnoses, reports, prescriptions or imaging through WhatsApp or public forms: clinical documents are exchanged directly between the responsible professionals. See request a quote.
Receiving a quote does not reserve transport or hold a slot. Booking becomes effective only after you accept the quote and EMS explicitly confirms availability and timing. A WhatsApp message, even if read, is not a booking.
If a third party will handle payment arrangements, mention it from the outset and connect EMS with the case manager. Arrangements are handled directly with them. Coverage depends on the patient's insurance contract; contact the insurer before transport.
For planned transport, use the quote form. For immediate requests or last-minute changes, call +216 48 024 000, 24/7. A coordinator calls back within 10 minutes.
See also frequently asked questions, long-distance transport, medicalised ambulance and service areas.
EMS is a private medical transport service and does not replace SAMU. For life-threatening emergencies call 190 first.
In a life-threatening emergency or an acute deterioration, contact the competent public emergency services immediately. A request sent by form or WhatsApp does not confirm a transport booking.
There is no fixed rate. EMS provides a personalised quote based on the route and required resources before confirmation.
A general table would not reflect each case. The quote follows an assessment of needs.
Pickup, destination, date, time, possible return journey, patient mobility and building access.
No. Booking requires quote acceptance and explicit availability confirmation from EMS.
No. EMS must explicitly confirm availability and timing.
Yes. Mention it in the first request, especially if waiting time is expected.
EMS can coordinate with the case manager. Coverage depends on the insurance contract.
No. Do not send diagnoses, reports, prescriptions or imaging via public forms or WhatsApp.
There is no single rate for medical transport. The price is built from the actual journey and the resources it requires, which is why we produce a quote for every request.
Find out more02Answers to the questions that come up most often before arranging a transport with EMS.
Find out more03A journey between two regions is not organised like a trip across town: the duration, any stops and the patient's comfort weigh as heavily as the route itself. EMS prepares these transports case by case.
Find out more04Some journeys require support to be maintained from departure through to arrival. EMS arranges this kind of transport by medicalised ambulance, once we have established with you what the situation genuinely calls for.
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