Can the ambulance get into Mahdia’s medina?+
Not always as far as the door. Beyond the Skifa El Kahla, some of the lanes on the peninsula are too narrow for a vehicle. Describe the access when you make your request: street, landmark, floor and any steps. The crew then chooses the closest stopping point and brings the equipment needed to carry the patient to the ambulance, seated or lying down depending on their condition.
How long is the drive between Mahdia and Monastir airport?+
Monastir Habib Bourguiba International Airport is some 50 km from Mahdia, roughly an hour by road, a little longer in summer or when setting off from the south of the governorate. For a flight, the schedule works back from the check-in deadline and adds a margin for settling the patient and the formalities. If your ticket says Enfidha-Hammamet, allow roughly an hour and a half by road instead.
Can EMS transfer a patient from Tahar Sfar University Hospital to Sousse, Monastir or Tunis?+
Yes, at the request of the family or the department, once the receiving facility has confirmed the admission. Send us the department the patient is leaving, the receiving department, the appointment time and the patient’s needs: oxygen, lying position, monitoring during the journey. Monastir is roughly three-quarters of an hour by road, Sousse about an hour and Tunis about 2 h 30.
Can a holidaymaker taken ill in a hotel in Mahdia’s resort area call on EMS?+
Yes. The hotel reception, the traveller themselves or a relative abroad can contact us by phone or WhatsApp. Give us the exact name of the hotel, the room number, the destination you have in mind and, where relevant, the traveller’s assistance company. For a return to the airport, also tell us the flight time. The quote is sent to you before anything is confirmed.
Do you also operate in El Jem, Ksour Essef or Chebba?+
Yes, EMS arranges transport throughout Mahdia governorate, including El Jem, Ksour Essef and Chebba. From El Jem, the A1 motorway runs north to Sousse and south to Sfax, which makes those journeys simpler. In these towns, send a precise location pin on WhatsApp together with the name of a well-known landmark: it is often more useful than the postal address.