Where the ambulance stops
The ambulance stops at a medina gate or the nearest vehicle-accessible street. Depending on the patient's condition, the crew arranges assistance or carrying to the vehicle. The route on foot should be planned beforehand.
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Ambulance in Sousse Medina: where the vehicle can stop
Sousse Medina, a UNESCO World Heritage Site since 1988, has winding streets and narrow dead ends around the Ribat and Great Mosque. Where vehicles cannot enter, the patient must be transported to an accessible street. Here is how to prepare a pickup in the medina.
What to describe
To help the crew choose equipment, provide:
- The walking route from the nearest medina gate.
- Number of steps.
- Width of the internal staircase.
- Floor of the home.
Stairs in older houses may be steep and difficult for a stretcher. Mention any carrying restrictions.
Why these details matter
Access conditions determine crew size, carrying equipment and the time needed to move the patient. A precise description helps plan the walking route and reduce delays.
Preparing the patient
Before the agreed time, prepare the medical report, recent tests and prescription. Ask a relative to guide the team to the correct gate, without attempting unsafe carrying. For admission to Sahloul or Farhat Hached University Hospital, provide the receiving ward and time.
How to arrange transport
Call EMS on +216 48 024 000 or contact the team on WhatsApp, 24/7. A coordinator calls back within 10 minutes and provides a quote before confirmation. See ambulance in Sousse, patient transport and request a quote.
EMS is a private patient transport service and does not replace SAMU. For a life-threatening emergency, call 190 first.
In a life-threatening emergency or an acute deterioration, contact the competent public emergency services immediately. A request sent by form or WhatsApp does not confirm a transport booking.
Frequently asked questions
Can an ambulance enter Sousse Medina?
Some streets are inaccessible. The ambulance stops at a gate or nearest accessible street, and the crew plans appropriate carrying.
What details should I describe?
The route from the nearest gate, number of steps, staircase width and floor.
Can a stretcher fit in old house staircases?
Not always. Stairs may be steep or narrow, requiring different carrying equipment.
What should be prepared before departure?
Medical report, recent test results, prescription and a relative to guide the crew.
What should I do in a life-threatening emergency?
Call SAMU first on 190. EMS does not replace public emergency services.
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Ambulance in Sousse
Sousse brings together two university hospitals, a strip of hotels running all the way to Port El Kantaoui and a medina listed as a UNESCO World Heritage Site: three settings with very different access constraints. Based in Monastir, the EMS team works regularly in Sousse and the surrounding towns, from Hammam Sousse to Kalâa Kebira, carrying out transfers between facilities, returns home and journeys to the airport.
Find out more02Patient transport in Tunisia
Patient transport covers care-related journeys that are not emergencies: a consultation, a test, a regular session, a planned admission or a return home. EMS arranges these and builds them around your medical timetable.
Find out more03Request an ambulance quote
There is no single rate for medical transport. The price is built from the actual journey and the resources it requires, which is why we produce a quote for every request.
Find out more