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An elderly person's return home should be prepared as a transition of care. The aim is not only to get home, but to have a safe environment, the prescribed treatments and the necessary follow-on care in place straight away.
Mobility may differ from what it was before the hospital stay. Ask whether the person can stand, sit, walk a few steps, or must be carried in a wheelchair or on a stretcher. Report any pain on movement, oxygen therapy or medical restriction.
Give the floor, whether there is a lift and its size, the number of steps and the width of the passages. Clear the way to the bed or chair. Someone with the keys must be there before the ambulance arrives.
The bed, chair, incontinence products, oxygen and prescribed aids should be ready. Check prescriptions, doses, the first dose at home and the medication available. If in doubt, contact the discharging ward or the professional in charge of follow-up.
Confirm visits from the nurse, doctor, physiotherapist or home carer. Note the follow-up appointments and the numbers to call in case of a problem. The family should know who will stay with the person during the first hours.
Give the discharging ward, the exact address, the access constraints, mobility and the contact present at the home. On the day, tell EMS of any clinical change or delay to the discharge.
In a life-threatening emergency or an acute deterioration, contact the competent public emergency services immediately. A request sent by form or WhatsApp does not confirm a transport booking.
Discharge dates are often decided late and then move quickly. EMS arranges the journey home after a stay in hospital or a clinic, taking account of the patient's condition and of the conditions on arrival at the address.
Find out more02Patient transport covers care-related journeys that are not emergencies: a consultation, a test, a regular session, a planned admission or a return home. EMS arranges these and builds them around your medical timetable.
Find out more03Mahdia stretches along the coast, between a tightly packed old town and a resort strip running for several kilometres. That geography has a direct bearing on how transports are arranged.
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