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Houmt Souk on Djerba's northern coast includes the port, administrative services and regional hospital. When a hospitalised relative needs a transfer or discharge transport, preparing key information helps coordination. EMS Ambulance is a private medical transport service based in Monastir, assessing requests from Djerba subject to availability.
Sadok Mokaddem Regional Hospital in Houmt Souk is an important public hospital on the island. Patients may need specialist care on the mainland or transport after discharge to home, a hotel or Djerba-Zarzis Airport. Transport follows the sending team's medical instructions and the receiving arrangements.
Possible destinations include Medenine, Gabes, Sfax and Sousse. Provide:
Medical reports are transmitted directly to the responsible team, never through a public form. Vehicle and escort are determined by medical needs. See interhospital transfers and Medenine ambulance.
According to EMS site estimates, via the El Kantara causeway, excluding stops and waiting:
These estimates have not been independently verified. The coordinator chooses El Kantara or the Ajim ferry according to conditions, time and patient status. See Gabes ambulance and Sfax ambulance.
After hospitalisation in Houmt Souk, a traveller may need an ambulance to a hotel or Djerba-Zarzis Airport terminal. The airport near Mellita is about 9 km west of Houmt Souk, around fifteen minutes by road according to the EMS estimate, excluding disruptions. Provide flight number, check-in deadline and any issued medical clearance to fly. Assistance at the terminal and onboard is the airline's responsibility. See airport ambulance transfers.
Requests are received 24/7 on +216 48 024 000 or WhatsApp. Provide the sending ward or address, destination, date, patient position, oxygen needs and accompanying person. A coordinator calls back within 10 minutes and provides a quote before confirmation. Notice the day before helps plan scheduled transfers. See Djerba ambulance and request a quote.
Before calling, gather sending and receiving wards to coordinate both ends, the agreed time to plan departure, mobility and escort needs to choose transport, and flight and check-in deadline for airport journeys.
EMS is a private medical transport service and does not replace public emergency services. For life-threatening emergencies call SAMU first on 190.
In a life-threatening emergency or an acute deterioration, contact the competent public emergency services immediately. A request sent by form or WhatsApp does not confirm a transport booking.
Yes, subject to availability and receiving ward acceptance, to Medenine, Sfax, Sousse or other destinations.
Sending and receiving wards, agreed time, transport needs and contacts. Medical reports go directly to the team.
According to patient position, monitoring needs and information from the sending ward.
EMS estimates excluding stops: about 1 h 30 to Medenine, 2 h 30 to Gabes, 3 h 30 to 4 hours to Sfax, 5 to 5 h 30 to Sousse or Monastir and 7 to 7 h 30 to Tunis.
Yes, subject to availability. Provide flight, check-in time and medical clearance if issued.
No, terminal and onboard assistance must be arranged with the airline.
The coordinator considers time, season, ferry waiting and patient condition.
Contact EMS on +216 48 024 000 or WhatsApp. A coordinator calls back within 10 minutes and provides a quote before confirmation.
Arranging medical transport in Djerba starts with a question that rarely comes up elsewhere: which way off the island? Between the El Kantara causeway, the Ajim ferry, the hotels of Midoun and the university hospital in Medenine on the mainland, every journey is prepared in its own way. Based in Monastir, the EMS team regularly works in Djerba and throughout the Medenine governorate. For a departure from Medenine or Ben Gardane, see our [ambulance in Medenine](page:medenine) page.
Find out more02Medenine is the crossroads of south-eastern Tunisia: the roads from Gabès, Djerba, Zarzis, Tataouine and Ben Gardane all meet here. EMS arranges your ambulance transport from Medenine, Ben Gardane, Beni Khedache and Sidi Makhlouf, 24/7. For Djerba and Zarzis, see our dedicated pages.
Find out more03An inter-facility transfer involves two institutions, each with its own timetable and constraints. EMS handles the link between them and moves the patient from one ward to the other.
Find out more04When a patient has a flight to catch or has just landed, the ground leg has to be coordinated precisely with the flight schedule. EMS handles that link between the airport, the care facility and the address concerned.
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