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If you live in Midoun or inland Djerba and a relative needs hospital discharge transport, a mainland transfer or a distant medical appointment, the crossing route matters. Based in Monastir, EMS Ambulance assesses transport requests from Midoun and Medenine Governorate subject to availability. In a life-threatening emergency, call SAMU first on 190.
Djerba includes Midoun, Houmt Souk and Ajim. Midoun is in the east near the tourist area; Houmt Souk in the north includes the regional hospital and administrative services; Ajim in the southwest has the ferry terminal; El Kantara in the southeast leads to the mainland causeway.
For a home in a houch or menzel, provide a known landmark such as a mosque, school or café and a precise location. Access should be planned in advance.
According to the EMS site, the El Kantara causeway is approximately 7 km long and connects towards Zarzis without boarding delays, though it may require a detour. The Ajim–Jorf ferry crosses about 2.5 km of water, with variable waiting times, especially in summer.
For a patient lying down, receiving an infusion or otherwise fragile, a ferry queue may be less suitable than a longer road journey. The route depends on time, season, traffic and patient condition. These distances are indicative and have not been independently verified.
From Sadok Mokaddem Regional Hospital in Houmt Souk, a patient may require transfer to a facility in Medenine, Gabes, Sfax or the Sahel, depending on clinical indication and receiving ward acceptance. Provide sending and receiving wards, agreed time and monitoring needs directly to the transport team. Medical documents should not be sent through a public form. See interhospital transfers and Medenine ambulance.
Via El Kantara, excluding stops and waiting, estimates on the EMS site are:
These estimates start in Houmt Souk, not Midoun; the coordinator adjusts the route and schedule for the actual address. They are not guaranteed arrival times. See Gabes ambulance, Sfax ambulance and long-distance transport.
Summer traffic increases and ferry queues can lengthen. For a planned mainland journey, contacting EMS the day before when possible helps route planning. Stops needed for patient comfort and safety depend on clinical condition.
Contact EMS on +216 48 024 000 or WhatsApp, 24/7, with:
A coordinator calls back within 10 minutes, reviews the route and provides a quote before confirmation. This is callback time, not ambulance arrival time. See Djerba ambulance, service areas and request a quote.
EMS is a private medical transport service and does not replace SAMU. For life-threatening emergencies call 190.
In a life-threatening emergency or an acute deterioration, contact the competent public emergency services immediately. A request sent by form or WhatsApp does not confirm a transport booking.
Requests from Midoun and Medenine Governorate are assessed subject to availability. Provide a landmark and precise location.
The choice depends on time, season, ferry queues and patient condition.
Yes, subject to receiving ward acceptance and availability, to Medenine, Sfax or the Sahel.
According to EMS estimates, about 1 h 30 to Medenine, 2 h 30 to Gabes and 3 h 30 to 4 hours to Sfax, excluding stops.
Precise address, destination, date, patient position, oxygen needs and accompanying person.
Yes, traffic and ferry waits can increase. Contact EMS the day before when possible.
No. It must go directly to the responsible team.
A coordinator calls back within 10 minutes and provides a quote before confirmation; this is not an arrival time.
Arranging medical transport in Djerba starts with a question that rarely comes up elsewhere: which way off the island? Between the El Kantara causeway, the Ajim ferry, the hotels of Midoun and the university hospital in Medenine on the mainland, every journey is prepared in its own way. Based in Monastir, the EMS team regularly works in Djerba and throughout the Medenine governorate. For a departure from Medenine or Ben Gardane, see our [ambulance in Medenine](page:medenine) page.
Find out more02Medenine is the crossroads of south-eastern Tunisia: the roads from Gabès, Djerba, Zarzis, Tataouine and Ben Gardane all meet here. EMS arranges your ambulance transport from Medenine, Ben Gardane, Beni Khedache and Sidi Makhlouf, 24/7. For Djerba and Zarzis, see our dedicated pages.
Find out more03An inter-facility transfer involves two institutions, each with its own timetable and constraints. EMS handles the link between them and moves the patient from one ward to the other.
Find out more04There is no single rate for medical transport. The price is built from the actual journey and the resources it requires, which is why we produce a quote for every request.
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