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In Tunisia, public emergency response for life-threatening conditions differs from scheduled patient transport. Here are useful numbers and how to contact EMS Ambulance.
For severe breathing difficulty, unconsciousness, intense chest pain or another life-threatening emergency, call SAMU immediately on 190. EMS is a private patient transport service and does not replace public emergency services.
Call the appropriate service and follow its instructions.
For planned consultations, examinations, hospital transfers, discharge or airport journeys, contact EMS on +216 48 024 000 by phone or WhatsApp, 24/7. Availability must be confirmed. See medical transport.
EMS reviews requests in all 24 governorates, prioritising Monastir, Sousse and Mahdia. Feasibility is confirmed individually.
See service areas, Tunis, Sfax and Sousse.
Provide pickup, destination, date, required time and patient condition: seated, wheelchair, stretcher or oxygen. A coordinator calls back within 10 minutes, checks availability and provides a quote before confirmation. WhatsApp is not a booking. Do not send medical records by WhatsApp or public forms. See FAQ and quote.
In a life-threatening emergency or an acute deterioration, contact the competent public emergency services immediately. A request sent by form or WhatsApp does not confirm a transport booking.
SAMU 190 for life-threatening emergencies; EMS on +216 48 024 000 for scheduled transport.
No. For life-threatening emergencies, call 190 first.
No, +216 48 024 000 handles requests across regions, subject to availability.
Pickup, destination, date, time, patient position and needs.
No, EMS must explicitly confirm availability, time and quote.
EMS is based in Monastir and arranges transport across Tunisia, with the densest presence along the Sahel coast. Whether a journey is feasible depends on both addresses and on the timing, not on distance alone.
Find out more02Patient transport covers care-related journeys that are not emergencies: a consultation, a test, a regular session, a planned admission or a return home. EMS arranges these and builds them around your medical timetable.
Find out more03Answers to the questions that come up most often before arranging a transport with EMS.
Find out more04There is no single rate for medical transport. The price is built from the actual journey and the resources it requires, which is why we produce a quote for every request.
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