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When a traveller becomes ill or injured at a hotel in Sousse, Hammam Sousse or Port El Kantaoui, accurate information helps organise transport. Based in Monastir, EMS arranges transfers to hospitals, clinics or airports. A coordinator calls back within 10 minutes, 24/7, and provides a quote before confirmation. For a life-threatening emergency, call SAMU on 190 first: EMS is a private patient transport service.
North of Sousse, hotels line 14 January Boulevard towards Hammam Sousse and continue to the Port El Kantaoui marina. Some have similar names and several buildings. The exact entrance and room are essential to locate the patient.
Prepare:
Also provide the destination, patient position (seated, stretcher or oxygen) and a reachable phone number. The hotel, guest or a relative abroad may make the request.
If an insurer or assistance company is handling the case, provide its reference during the first contact so a quote can be addressed to it. Prepare the passport, medication and medical documents to accompany the patient. Confidential medical details should be passed directly to the relevant clinicians. See our insurance coverage guide.
Sahloul University Hospital is in the Sahloul district near the ring road. Farhat Hached University Hospital is on Ibn El Jazzar Avenue near the city centre. Specify the correct hospital. The treating clinical team decides the destination; EMS arranges transport according to its instructions. See ambulance in Sousse.
Two airports serve Sousse: Monastir Habib Bourguiba, approximately 15 km and 20 minutes by road, and Enfidha-Hammamet, about 45 km and 40 minutes by road via A1. Check the airport on the ticket. Airlines may require advance notice and medical forms for sick passengers or those with reduced mobility.
Provide the flight number and reporting time so departure can allow for check-in. See airport transfers.
Indicative times from central Sousse, excluding traffic:
In summer, evening traffic increases in the tourist area. Morning departures can simplify arrangements.
Call +216 48 024 000 or contact EMS via WhatsApp with the hotel, room, destination, date and patient needs. For other routes see private ambulance in Sousse, long-distance medical transport and request a quote.
EMS is a private patient transport service and does not replace SAMU. For a life-threatening emergency, call 190 first.
In a life-threatening emergency or an acute deterioration, contact the competent public emergency services immediately. A request sent by form or WhatsApp does not confirm a transport booking.
Hotel reception, the traveller or a relative abroad may call or message EMS via WhatsApp.
Passport, medical documents for clinicians, current medication, insurance reference and a reception contact.
Sahloul is near the ring road in the Sahloul district; Farhat Hached is on Ibn El Jazzar Avenue near the city centre.
Generally yes, in advance; a medical form may be required. Provide the flight number and reporting time.
Evening traffic is often heavier in the tourist zone. A morning departure may simplify transport.
Sousse brings together two university hospitals, a strip of hotels running all the way to Port El Kantaoui and a medina listed as a UNESCO World Heritage Site: three settings with very different access constraints. Based in Monastir, the EMS team works regularly in Sousse and the surrounding towns, from Hammam Sousse to Kalâa Kebira, carrying out transfers between facilities, returns home and journeys to the airport.
Find out more02When a patient has a flight to catch or has just landed, the ground leg has to be coordinated precisely with the flight schedule. EMS handles that link between the airport, the care facility and the address concerned.
Find out more03A journey between two regions is not organised like a trip across town: the duration, any stops and the patient's comfort weigh as heavily as the route itself. EMS prepares these transports case by case.
Find out more04There is no single rate for medical transport. The price is built from the actual journey and the resources it requires, which is why we produce a quote for every request.
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